Assistant Athletic Director for Ticket Sales and Service

The primary duties of this position are to sell tickets, reconcile the revenue collected to the ticket audits at the close of the day, cash control and provide excellent customer service to patrons.

Job Duties & Responsibilities:

• Selling tickets for all athletic events.
• Recording the revenue from all athletic events.
• Process ticket sale transactions via ticket window, mail and telephone.
• Obtain operational knowledge of Ticketmaster host system in great detail.
• Review or perform balancing, depositing and reporting of daily ticket office receipts, as required.
• Create and distribute ticket office sales reports.
• Lead ticket seller.
• Balancing cash and receipt drawers with Ticket Manager at the end of shift.
• Work efficiently under high pressure and produce accurate results in a fast- paced environment.
• Maintain up to date daily/weekly ticket sales reports.
• Reconcile all game income including processing payments, maintaining files and records or invoices and payment from patrons using Excel.
• Coordinate athletic events sales and parking at venue.

Qualifications:

• Bachelor’s Degree is required in business or related field.
• Two or more years of experience with cash management.
• Effective written/oral communication.
• Must be able to use Microsoft word and excel.
• Advance knowledge of computerized ticket sales.
• Great customer service experience.
• Must be able to count, receive and distribute money.
• Ticket master experience is required.