Assistant Director of Athletics

The Assistant Director of Athletics IT will provide technical support, IT operations, and web development for UI Athletics units, and possibly spanning multiple domains. Core duties include designing, installing, and maintaining computer systems across Athletic departments, managing IT operations such as software updates, security patches, and hardware support, as well as tracking inventory for software and hardware.

Required Qualifications:

• A Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in technical support;
• Professional support experience (typically 1-3 years) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies;
• Experience supporting Windows and Apple personal computers and laptops;
• Experience supporting printers, multi-function devices and personal mobile computing devices (smartphones, tablets, etc.);
• Knowledge of and the ability to use summarization and simplification techniques to explain complex technical concepts in simple clear language appropriate to the audience;
• Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions;
• Ability to effectively communicate technical information, both orally and in writing, with other technical and non-technical staff, including peers, content providers, designers, workgroups, managers, and general customer.

Desired Qualifications:

• Experience in an Intercollegiate Athletics environment
• Demonstrated ability to work on diverse projects simultaneously, requiring detailed analysis, creative/practical problem solving, time management, and sound judgment
• Familiarity working with Drupal 7/8, WordPress Platform and/or other Content Management Systems – Highly desirable;
• Knowledge and/or certificate in IT Infrastructure Library (ITIL) foundation concepts.