Director of Athletics Ticketing

Responsible for all aspects of ticketing for the Athletics department. Oversee the management of season ticket holders and manage regular ticket office operations for all Athletics sport programs.

Duties/Responsibilities:

• Identifies opportunities and coordinates new ticket sales with businesses and individuals. Implements ticket sales campaigns/initiatives to enhance attendance and engage the community.
• Works as the primary point of contact for guests regarding group sales.
• Maintains accurate and up-to-date Screaming Eagle Arena seating chart for home basketball games. Adds, verifies, retrieves, and changes customer or order information, maintaining contact information accuracy.
• Works with the Assistant Director of Athletics for Development to assign seats to new and existing basketball season ticket holders.
• Assists with the fulfillment of corporate sponsorship contracts related to tickets, groups and special seating.
• Works with coaches, staff and administration to plan and implement ticket sales plans for individual athletic programs.

Knowledge and Skills:

• Bachelor’s degree required.
• Excellent oral communication skills required-with high level of clarity for telephone contact and coordination activities and with persuasiveness for sales activities.
• Strong written communication skills required for correspondence with external constituents.
• Knowledge of computers, internet, word processing, spreadsheet, presentation, and email software required.
• Strong organizational and prioritizing skills are required.