The purpose of this position is to facilitate patient care from the time the patient checks in at the front desk until the treatment is finished. The aide helps to create a clean, welcoming, and caring environment that will help to ensure patients will be compliant and view ORS as their physical therapy choice for life.
Specific duties include (but are not limited to):
Maintain a positive ORS team attitude!
Greet patients in a pleasant manner, using names and making appropriate eye contact, and inquire about how they are feeling (ask how their pain is at that particular time). Report this to the patient’s physical therapist or physical therapist assistant.
Maintain the privacy of our patients and their treatment while at work and outside of work, following HIPAA guidelines.
Constantly check lobby for patients coming in for their appointments.
Be visible and accessible to the PTs, PTAs and patients.
Be proficient in the setup of modalities and exercise such as electrical muscle stimulation, ultrasound, Biodex, paraffin, cryotherapy, traction, iontophoresis, hot packs.
Change linens and clean tables in gym and booths.
Check on patients who appear to be standing idle to ensure that treatments are progressed in a timely manner.
Perform daily cleaning duties as assigned on a daily cleaning sheet.
Assist in washing, drying, and folding of linens.
Perform opening/closing duties according to list.
Snow removal and salt as needed.
Keep the clinic generally running smoothly and clean in appearance
Ensure that supplies are stocked.