YMCA
Description
Under the direction of the Sports Operations Director, the Sports Director provides leadership and management of sports programming within the Family Center. The Sports Director manages member participation and retention through the development and execution of sports programs to achieve strategic goals and provide outstanding customer service to all members.
Qualifications:
- Bachelor’s degree or equivalent in related field required; sports management, recreation management, physical education or related field of study preferred. Bachelor’s degree preferred.
- Minimum 1-3 years of previous supervisory and leadership experience in sports and/or customer service-related filed preferred.
- Within 60 days of hire, CPR/AED & First Aid certification.
Essential Functions:
- Implement youth and adult sports programs that promote retention of existing members and engagement of new members. Direct staff to support sports initiatives to achieve retention goals.
- Analyze data, systems and processes to recognize growth and retention opportunities within the Sports department.
- Ensure proper implementation of sports schedules and procedures to provide maximum opportunities for member/staff connections. Collaborate and work effectively with all departments to achieve desired results.
- Identify and employ best practices in systems and technology to support effective management of the Sports department. Utilize available technology, reporting tools and data that enhance sports participation and member retention.
- Establish systems for regularly scheduled gym and equipment inspections to ensure proper and efficient working order at all times. Coordinate and schedule equipment maintenance and repairs. Purchase equipment, parts and supplies approved by the purchase requisition process.
- Monitor daily operations to adhere to all state, local and YMCA of Central Florida health and safety standards and policies. Ensure all staff are current with required certifications.
- Create and implement sports programs with an effort to allow participants to continue along a succession plan from youth sports to adult sports participation.
- Increase program and gym participation through product knowledge and interactions with existing and potential members. Collaborate with department leads to maximize enrollments in program registration and gym usage.