California State University
Description
Under general supervision, the Registration Coordinator will serve as the lead staff person responsible for implementing and utilizing specialized registration software to process enrollments in Department activities.
Major Duties:
- Process activity registrations: includes posting, reconciling daily account transactions, preparing course rosters, and mailing receipts.
- Provide excellent customer service to patrons on phone and in person at counter as well as to course instructors and program supervisors.
- Keep accurate records and provide reports as needed.
- Act as liaison and resource person to other Class for Windows software users(includes providing some training and trouble shooting).
- Assist in setting up Department quarterly activities on computer.
- Assist in coordination of "going live" with new software modules (plan, prepare and implement).
- Customize reports as needed.
- Perform related duties as assigned.
Knowledge, Skills & Abilities:
- Leadership skills and teamwork ability.
- Excellent customer service skills and pleasant personality.
- Computer literacy with MS Office, and preferably registration software programs.
- Detail oriented with good basic mathematical and logical skills.
- Excellent written and oral communication skills.
- Experience with Class for Windows software program is highly desirable.