Event & Guest Services Assistant (TEMP)

Ann Arbor, Michigan, The Event & Guest Services Assistant will support the Director of Event & Guest Services in the overall management of the Michigan Athletics Event Team. This role aids in achieving the departments goal of providing Exceptional Experiences for Every Guest and ensures a welcoming, responsive, and professional atmosphere for all visitors, staff, and participants at athletic events.
Bachelor’s degree.
Previous experience in customer service, event support, hospitality, or related field..
Strong interpersonal and communication skills; ability to interact professionally with guests, staff, and team members.
Demonstrated reliability, punctuality, and ability to work effectively within a team environment.
Ability to remain calm, courteous, and solution-focused when handling guest concerns or high-pressure situations.
Detail-oriented, with strong organizational and multi-tasking skills.
Ability to follow instructions, departmental policies, and operational procedures.
Flexible availability, including evenings and weekends, as required by event schedules.