As a young professional looking to get into the field of Athletic administration I have a variety of experience in the field. This experience ranges from being an accomplished athlete, to receiving degrees in Sport Management as well as an MBA while enrolled at Alvernia University. While receiving these degrees I kept myself busy with some coaching jobs at a local hockey rink, and was able to translate that experience into multiple areas of my personal life. The ultimate goal is to become a Universities Athletic Director.
As a member of the portfolio management team, I was responsible for acting as an intermediary between the customers and service providers to collect past due balances. I was contacting delinquent customers and finding solutions to bring their account back to up-to-date status, along with providing solutions to prevent accounts from entering collections again. This involved networking between different vendors and companies in order to ensure the correct contact information was available, as well as contacting the customers directly to retrieve past due amounts owed.
Maintained responsibility for a majority of customer service interactions including, but not limited to, utilizing the
company database to track and resolve customer inquiries, forming trusting client-advisor relationships, collaborating with coworkers on the development of sales plans, and creating various financial plans for potential customers. Other duties included scheduling appointments, remaining knowledgeable about current inventory at all company locations, and making daily customer relations phone calls.
Instructed groups of childhood athletes, ranging in age from 4-11 years old, regarding the proper techniques specialized to the game of hockey. Focused on promoting the importance of team positivity and collaboration to complete plays during games and aimed to aid individual athletes in the development of personal talents and skills.