Profile Summary

Jade K. Owens

[email protected]

 (562)388-2128

Education Experience

San Jose State University (FA2019-SUM2023)

• BS in Business Management conc. Business Admin.

Gonzaga University (FA2023-SPR2024)

• MS in Sport and Athletic Administration

Work Experience

Residential Counselor: Bill Wilson Center (Homeless Shelter for Young Adults)

• Overnight shift: opening the shelter and allowing the clients to come in and gather their sleeping belongings; watch over clients while sleeping to make sure they all stayed within their own spaces and are respected while sleeping.
• Making sure the food is out for the clients to eat but also allowing them the space to cook their own food and making sure they clean up after themselves.
• Waking clients up on time in the morning to ensure they vacate the facility in a proper manner.
• Reporting back to supervisor if any issues arise or if clients are being difficult.
• Built rapport with clients to ensure that they were in a safe place and know that we are there to help them if needed/ wanted.

Coach and Activities Coordinator: 3 PointPlayzone; Feb. 2022- August 2022

• Coaching the fundamentals of basketball to ages 5-17 years old (1-on-1 or group classes)—ball handling, defensive drills, offense, teamwork, sportsmanship
• Paying attention to detail so that the children can have more confidence in their movements and finishes.
• Coaching weekend league games for these ages, making sure that every member of the team acquired PT
• Scheduling and organizing team, league, training class, and travel ball sign ups.
• Booking hotels and travel plans for the travel teams to accommodate them properly.
• Assisted parents and players with understanding the operations of the facility and our programs.
• Assisted with different basketball camps, as a coach and activities coordinator—Clipper’s Youth Camps, 3BB (Big Baller Brand) Youth Camps, and 3 Pointplayzone Camps.

Coach and Recruiter: Club One Basketball; Feb. 2020-Nov. 2020

• Recruited players to play for our teams and recruited teams to play for our tournaments.
• Build rapport with the parents so that they build trust in you as their child’s coach and mentor
• Coached children who were beginners, intermediate and advanced in basketball—ran drills, improve ball handling skills, power, agility, stamina, etc.
• During COVID, I utilized Zoom for video call practices with children who were not yet vaccinated.
• Created different practice drills for different kids at different levels so that it fits their level of expertise (created all the drills we ran for skill improvement).
• Referee official for multiple AAU tournaments.

Customer Service Specialist: Best Buy Co.; September 2019- April 2020

• Responsible for friendly, fast & accurate processing of all customer transactions by operating the cash register per Best Buy Policy & Procedure.
• Offers store solutions and answers basic questions about store programs, services, and product locations.
• Responsible for friendly, fast, and accurate processing of all returns, exchanges, financing, service requests and defective products.
• Has a comprehensive understanding of all departments and their goals to enable creation and support of a team-based, cooperative work environment.

Personal Trainer: 24 Hour Fitness; Feb. 2018- April 2018

• Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.
• Inform clients of fitness tools available to assist them in achieving their goals.
• Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
• Demonstrate safe and proper exercise techniques to clients.
• Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.
• Meet minimum productivity expectations servicing clients and group sessions.
• Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.

Facility Assistant Lead: Wellness Center of Spelman College; Aug. 2014- Nov. 2015

• Responsible for making sure the facility was a safe environment not only for the students and staff of the school that used the facility regularly but also for the wellness center staff.
• Trusted with planning, scheduling, and running sports groups and club sport team sporting events/ fitness promotional events.
• Supervised 8 other facility assistants who would report to me with any issues in work schedules, issues with the facility, or anything that affected the work of a facility assistant.
• Made sure the facility was functioning properly by doing daily check ins with the tech equipment, fitness class equipment, fitness machines, and other facility assistants on other shifts.
• Set up and prepared the gym/fitness room for fitness classes and cleaned up the class afterwards.

Internships

San Jose State Women’s Basketball: Team Manager: Aug. 2022-July 2023

• Assist the team and coaches with practice and game set ups and take-downs.
• Help with organizing the recruiting schedules for different future recruit interests.
• Assisting the DOBO with operation tasks to help them run smoother and quick.
• Helped coaches with making sure they had everything they needed in order to be prepared for games, practices, film, team meals, publicity events, etc.
• Made myself available and attentive to details so that there was no slack in daily operations.
• Learned more about basketball operations, coaching, recruiting, scheduling, team travel details, student athlete insight, time-management, team/staff chemistry and the impact.
• Arrange meals, pack players' bags for road games, clean uniforms, carries and fills water bottles.
• Helped with gym reservations for road practices and correspond with hotel personnel, bus drivers and managers for opposing teams.

Skills/ Licenses

• Microsoft Office (Word, Excel, PowerPoint): 5-7 years experience
• Customer Service: 5 years (not all shown on resume)
• California State Driver’s License: 10 years
• Salesforce System: 1 year
• CPR/BLS First Aid/AED: 2 years

Additional Experiences

• Athlete: Basketball and fitness
  • Player for 20 years (elementary- junior college; travel ball)
• Coaching: Basketball: 2 year
• Referee: Basketball: 6 months
• Personal Training: 2 years (2018-2020)
• Fitness: 6 years