- Steamboat Springs, CO
- February 24, 2024
William S. Conway 492 Sandhill Circle, Steamboat Springs, CO 80487
Phone: (415) 533-3540 | Email: Rareair10s@icloud.com
Professional Summary: Accomplished administrator and tennis professional with extensive experience in day-to-day operations, long-range planning, and program development. Adept at fostering strong collaborations through personable leadership and innovative on-court instruction. Proven track record of effective communication with staff, community organizations, and stakeholders.
Qualification Highlights:
- Managerial and Motivational Leadership
- Operations and Organizational Management
- Program Development and Strategic Planning
- Client Services and Relationship Development
- Team Leadership and Networking
- Information Technology and Project Management
Professional Experience:
Director of Operations Tennis and Pickleball Center at Steamboat Springs
2013 – February 2024
- Directed day-to-day operations and long-term strategic planning for Court Sports 4 Life Foundation (CS4L).
- Led hiring, training, and oversight of teaching staff, while fostering creative and engaging programming.
- Managed facility operations, customer service, and collaborated with the Executive Director and Board of Directors.
Head Tennis Professional Colorado Athletic Club Inverness (CACI)
2011 - 2013
- Spearheaded revenue growth and member participation through innovative program development.
- Established successful junior and adult programs, managed interclub leagues, and facilitated competitive events.
- Actively contributed to USTA Colorado and served on CTA 10 and Under Tennis Task Force.
Tennis Director Bay-O-Vista Swim and Tennis Club
2009 - 2011
- Orchestrated all tennis activities for club members and non-members, resulting in record-breaking revenue.
- Implemented Quick Start program for youth, managed web development, and expanded adult leagues.
- Oversaw staff recruitment, training, and evaluated all tennis operations.
Tennis Program Director City of Oakland Park and Recreation
2006 - 2009
- Planned and executed comprehensive year-round youth and adult tennis programs, driving significant revenue growth.
- Managed facility maintenance and fostered partnerships with community organizations and schools.
Education: Bachelor of Arts in Communication and Advanced Public Speaking
University of South Florida, Tampa, FL
Professional Affiliations:
- PTR Professional (#33508) since 1999
- USPTA Professional since 2020
- Director of Tennis Competition for National Senior Games 2009
- Director of Competition for International Children Games for 2008
- Certified Lifeguard 2011
References:
- Dick Gould
Director of Tennis for Stanford University
Phone: 650-723-1160 - Phil Girardi
Director of Tennis, Treasure Bay Golf and Tennis Parks
Phone: 727-656-1135 - Fritz Garger
Executive Director, USTA & Colorado Youth Tennis Foundation
Phone: 303-695-4116 ext. 204